Business Communication MCQs Quiz

True Tamplin

Written by True Tamplin, BSc, CEPF®
Updated on July 22, 2022

This set of multiple choice questions (MCQs) tests your knowledge of business communication in the field of business, accounting, and finance.

There are 40 questions with 4 options each. The test will be helpful to check your command of business communication and to prepare yourself for exams, interviews, and future employment.

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Frequently Asked Questions

What is a Collection Letter?

A Collection Letter is a written demand for payment of outstanding debt. The letter may threaten legal action if the debt is not paid.

What is a business demand letter?

A Complaint Letter is a written request for action to address an issue or grievance. The letter may ask the recipient to investigate a problem, take corrective action, or provide a refund.

What is a business demand letter?

What is a business demand letter?

What should I include in a Collection Letter?

A Collection Letter should include the name of the person or company owed money, the amount of money owed, the reason for the debt, a statement that payment is due immediately, instructions for how to pay the debt, and a warning that legal action may be taken if the debt is not paid

What are the most common mistakes when drafting a complaint letter?

Some of the most common mistakes include not including all the relevant information, rambling on and not getting to the point, being rude or hostile, failing to provide evidence to support the complaint, and making threats that cannot be backed up.

True Tamplin, BSc, CEPF®

About the Author
True Tamplin, BSc, CEPF®

True Tamplin is a published author, public speaker, CEO of UpDigital, and founder of Finance Strategists.

True is a Certified Educator in Personal Finance (CEPF®), a member of the Society for Advancing Business Editing and Writing, contributes to his financial education site, Finance Strategists, and has spoken to various financial communities such as the CFA Institute, as well as university students like his Alma mater, Biola University, where he received a bachelor of science in business and data analytics.

To learn more about True, visit his personal website, view his author profile on Amazon, or check out his speaker profile on the CFA Institute website.

4 thoughts on "Business Communication MCQs Quiz"

    1. We’re glad you were able to practice using our quizzes. Be sure and let others know of this resource. Take care!

  1. It is so helpful by doing all this mcq’s. It help me for my exam preparation, and the question are really logical. Its nice to practice , I enjoyed alot

    1. We’re glad you were able to practice using our quizzes. Be sure and let others know of this resource. Take care!

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